General Terms of Use and Sale of the WOOSKILL Platform

The company WOOSKILL, simplified joint-stock company with a sole shareholder, registered in the MÂCON Trade and Companies Register under number 890 866 338, with its registered office at 25 rue Gambetta 71000 MÂCON.
VAT Number: FR27890866338
Share capital: 336,483 euros
Email: contact@Wooskill.com
Phone: +33 1 76 31 06 78
Publication Director: Sophie KEROB
Website hosting: AMAZON WEB SERVICES EMEA SARL; 31 Place des Corolles, Courbevoie (92400)
https://aws.amazon.com/en/contact-us/?nc2=h_header

The terms defined below have the meaning and scope given in their definition within the framework of the conclusion and execution of the General Terms of Use and General Terms and Conditions of Sale of the Platform.
« GTU » means the General Terms of Use of the Platform, Services, and Content by the Users;
« GTC » means the General Terms and Conditions of Sale of the Services and Content of the Platform to the Users;
« CGUV » refers to the General Terms of Use and Sale of the Platform's Services and Content to Users;
« Personal Account » means the account created by the User upon their first connection to the Platform, allowing access to their private and secure space for the use of the Services and access to Content;
« Content » means all texts, images, videos, features, and more broadly any element existing within the Platform and Services;
« Bank Fees » means the amount charged to the Company by the PSP for any transaction made. These Bank Fees are mentioned for informational purposes and do not impact the price of services as they are included in the Service Fees.
« Service Fees » means the fees charged by Wooskill to Users when purchasing a Service offered on the Platform. Their amount is indicated to the User prior to the purchase of the Service.
« Messaging » means the messaging system provided to users and skillers allowing communication via private messages. Only the concerned User and Skiller can view exchanged messages.
« Operator » means the company Wooskill.
« Platform » means the web interface accessible at https://www.wooskill.com, provided by the Company, giving access to Services and Content supplied by the Company.
« Data Controller » means the Company, responsible, under the law no. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms (known as “Data Protection Act”) and Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 (known as “GDPR”) implemented for managing Users, Services, and Platform features; each Professional is the data controller of their client Users’ data under the Regulation.
« Company » means WOOSKILL, which publishes the Platform under law no. 2004-575 of June 21, 2004, for trust in the digital economy (known as “LCEN law”), and sells the Services provided through the Platform to Users;
« Services » means all services provided and implemented within the framework of the Platform
« User » means any adult individual accessing the Platform, its Services, and Content after creating a Personal Account.
« Skillers » means all Skillers service providers or consumers whose Services are listed on the Platform.

If any provision of the GTU or GTC is found null, illegal, or unenforceable by a competent court, the invalidity of that provision shall not affect the validity of the other provisions of the GTU and GTC of the Platform Services and Content, which shall remain valid and enforceable.
No waiver of any provision of these GTU or GTC shall be deemed a permanent waiver of that provision or any other provisions of these GTU or GTC.

The GTUV come into effect without reservation for the User upon their acceptance starting from the page of Personal Account creation:

• of the GTUV;
• of the Privacy and Data Protection Policy

GENERAL WARNING: EVERY USER COMMITS TO UNCONDITIONALLY AND FULLY COMPLY WITH THE TERMS OF THESE GTUV AS DESCRIBED BELOW.
BY ACCESSING THE PLATFORM AND BENEFITING FROM ITS SERVICES AND CONTENT, THE USER ACKNOWLEDGES HAVING READ AND UNDERSTOOD THE ENTIRETY OF THESE GTUV AND ACCEPTS THEM WITHOUT RESTRICTION OR RESERVE. THESE GTUV ARE ACCESSIBLE AT ANY TIME AND FROM ANY PAGE OF THE PLATFORM.
THE USER ACKNOWLEDGES THAT THEIR CONSENT IS EXPRESSED BY ACTIVATING THE CHECKBOX(ES) ASSOCIATED WITH A PROOF AGREEMENT DEFINED IN THESE GTUV.
ALL PROVISIONS OF THE GTUV RELATED TO THE PLATFORM, SERVICES, AND CONTENT APPLY TO THE WEBSITE.

These GTU are intended to govern the use of the Platform, its Services, and Content by any User.

Access to the Platform, its Content, and Services is reserved for natural persons over 18 years old. For providing access to a minor, authorization from their legal representatives is required.
Users may only use the Services and Content provided on the Platform for their intended purposes as defined in these GTU, and notably are prohibited from using the Platform, including Services and Content, to promote a product, service, establishment, or generally for any advertising, promotional, or professional purpose.
The Platform’s Services and Content are for the personal use of Users.
The User acknowledges that they access a Platform with secure access methods. They agree not to disclose their authentication credentials to third parties.
The User acknowledges and accepts that all internet connection fees remain their exclusive responsibility.
The Company undertakes, except in cases of force majeure, to make its Services available 24/7, independently of maintenance operations. The Company is bound by an obligation of means. The Company reserves the right to interrupt, temporarily suspend, or modify without notice access to all or part of the Services for maintenance or any other reason, without such interruption giving rise to any obligation or compensation.

The User is informed that using the Application requires certain configurations as defined below: sufficient internet connection, a webcam, a microphone, speakers, and a computer.

Access to the Platform and the various Services and Content is conditional upon the creation of a Personal Account. Creation is free and open to any User.
The User creates their Personal Account by filling out the identification form accessible from any internet-connected device.

Access to the Platform is only granted after a procedure ensuring acceptance of the GTUV.
Upon registration, Skiller users must connect using a two-factor authentication system (OTP SMS code). A code will be sent to their mobile phone at each login attempt.
The User is informed that they must also accept the Privacy and Data Protection Policy.
GENERAL WARNING: EVERY USER IMPLEMENTS UNDER THEIR RESPONSIBILITY ALL USEFUL AND RELEVANT SECURITY MEASURES NECESSARY TO PROTECT ACCESS TO THEIR PERSONAL ACCOUNT.

THE USER COMMITS TO PROVIDE, UNDER THEIR RESPONSIBILITY AND CONTROL, TRUE AND ACCURATE INFORMATION AND NOT TO IMPERSONATE A THIRD PARTY NOR TO MASK OR ALTER INFORMATION ABOUT THEMSELVES. OTHERWISE, THE COMPANY MAY REFUSE OR INTERRUPT ACCESS TO THE PLATFORM.

IF THE USER PROVIDES FALSE, INACCURATE, MISLEADING, INCOMPLETE, OR OUTDATED INFORMATION, THE COMPANY RESERVES THE RIGHT TO SUSPEND OR REFUSE ACCESS, WITHOUT NOTICE OR COMPENSATION, TEMPORARILY OR PERMANENTLY, TO ALL OR PART OF THE PLATFORM, ITS SERVICES, AND CONTENT.

DESPITE CARE IN PROCESSING INFORMATION, THE COMPANY DISCLAIMS ALL LIABILITY FOR ERRORS OR OMISSIONS CONCERNING INFORMATION PUBLISHED WITHIN THE PLATFORM’S SERVICES AND CONTENT.

Login to the personal Account of all Users relies on a reliable and secure authentication system. Each User has access to their personal Account. Upon creation of their personal Account, the User provides a unique and personal login and password to access the Platform. The password defined by the User must have at least 6 characters including at least 1 uppercase letter, 1 lowercase letter, and 1 special character. The password and login are required at each access to the Platform.
The User acknowledges that they are solely responsible for the use they make of their authentication elements.
User authentication within the framework of their access to the Platform irrefutably establishes the User's accountability for operations performed using their authentication elements, under the conditions defined in the 'Evidence Agreement' article of these Terms of Use.
In other words, any action performed by the User via their personal Account, using their authentication elements will be deemed to have been carried out by the User and under their exclusive responsibility.
In this regard, the User undertakes to keep their authentication elements secret, it being understood that the Company cannot be held responsible for any loss or damage occurring in case of breach of this obligation, any use of the aforementioned elements being made under the User's entire responsibility.
In case of loss or theft of their authentication elements, or suspicion of their use by an unauthorized third party, the User undertakes to inform the Company without delay, at the following email address: contact@Wooskill.com.
Furthermore, the User may, at any time, modify their password within the 'My Account' section accessible via their personal Account, particularly if they suspect use by an unauthorized third party of their passwords and/or login.
Moreover, the User will renew their password every six months from their first connection, in accordance with CNIL recommendations.

The Platform is a digital service space allowing Users to voluntarily access various Services:

• Online appointment booking service (3.1)
• Online coaching and training service (individual or group) (3.2)
• Masterclass service (3.3)
• Replay service (3.4)
• Training service (3.5)
• Program service (3.6)
• Instant messaging service to correspond instantly with the Skiller (3.7)
• Favorite offers feature (3.8)
• Promotional code issuance feature (3.9)
• Referral feature (3.10)
• Support service intended to provide technical assistance and help to Users (3.11)

Services are organized around the Platform through different sections and allow connection between Users and Skillers. Listing on the Platform is reserved only for Skillers who have contractually agreed to the Platform beforehand. Only they can be identified during a search. Users are informed that the profiles presented to them are ranked according to the following criteria:

• Offer creation date
• Number of views of the offer
• Number of transactions on the offer
• Skiller response time
• Skiller badges
• Number of reviews
• Review ratings
• Offer price
• Similarity between the words in the search and the words in the offer

The online appointment booking service consists of the possibility for the User to make an appointment online with a Skiller, according to their availability, in order to benefit, at the User's choice, from online coaching or training, or an in-person appointment.
At any time, the user can request additional information from the Skiller via instant messaging.
It is up to the User to search the Platform for the professional they wish to meet, then choose a time slot (day and time of the appointment) according to the availability offered by the Skiller.
Once validated, the appointment is recorded. The User has the choice to close the page and return to the Platform's home page.
The User agrees to receive electronic messages and/or SMS to obtain confirmation of their appointment, or to be informed of the cancellation of their appointment with a professional.

The Company and the Professional disclaim any responsibility in case of error in the entry of their contact details by the User making it impossible to send an electronic message or SMS confirmation or cancellation of an appointment.
The user can cancel a Service until the theoretical date and time of the appointment. In case the user has paid for their service via the online payment system made available by Wooskill, then they will be fully refunded the amount of the Service.

In case the user does not show up for the scheduled appointment with the Skiller for the completion of the Service, the Skiller is paid in full.
The user can cancel their appointment using the 'Cancel appointment' link located on the offer thumbnail in the 'Orders' section accessible from the dashboard.
The user acknowledges being informed that they exclusively assume all consequences of their non-attendance at an appointment.
In case a user does not show up for the appointment without having previously cancelled it, then the client will be liable for the full amount of the reserved service.

The Service can be conducted individually or in groups, according to the modalities defined by the Skiller.
The User can choose the format that suits them best: a single session or a program of several sessions.
The Skiller commits to providing a quality service that meets the expectations expressed by the User.

For technical reasons, the number of users who can participate simultaneously in a Masterclass is limited to 250 participants.

The user is informed that there is a delay of a few seconds between the recording of the video stream by the skiller and its broadcast to clients.
During this service, the client can contact the Skiller through a 'CHAT' system.

The replay access service allows a User to view the recording of a video conference held on the platform. The decision to publish the replay as well as determining its price is up to the skiller. The Skiller can choose to offer the replay to Users who have purchased a slot for the video conference (coaching, course or masterclass).
Once online, the replay is available for sale for a duration defined by the skiller. The replay can be available without time limit on the platform. It is accessible on:
- the Skiller's profile page
- the corresponding offer page
When viewing the replay, the CHAT functionality is not accessible to the user.

The training service offered by the company allows a User to follow a pre-recorded training made available on the platform. The trainings are composed of several modules which can be in video, text, image or quiz format. Once purchased, the user has access to them at any time and without time limit.
These programs are accessible from a Skiller's profile page in the 'my trainings' section.

The Skiller sets a usage deadline for the program. Beyond this date, live sessions not booked will no longer be available for reservation by the User.
This date is communicated to the User at the time of payment for the program.
Live sessions included in the program are non-refundable if they are not booked before the deadline specified in the program.

Users are reminded that exchanging personal information (phone number, email address, postal address) within this messaging service is strictly prohibited, in accordance with the privacy and data protection policy.

From this section, the User can access all saved offers and consult them until their expiration.

The discount amount is always expressed as a percentage and never as a fixed amount.
This discount is borne by the Skiller and only affects their remuneration. The commission charged by Wooskill on the transaction is always calculated on the amount requested by the Skiller in the offer.
Promotional codes are for one-time use per User.
Promotional codes must be entered on the payment page in the 'Do you have a promo code?' section. The corresponding discount will automatically apply to the Service price.

A new User registering under the usual conditions on the Platform after initially clicking on this link shared by the Skiller becomes the Skiller’s referral.
Thus, the referring Skiller earns a commission representing 5% of the referral Skiller’s revenue for 2 years from the referral’s registration date.
This commission is borne by Wooskill and does not affect the referral Skiller’s remuneration in any way.
The payment terms are the same as those presented in the General Terms of Service.

This service is responsible for handling all requests from users and/or skillers concerning:
Requests for information on the general operation of the service
Requests for information on service billing
Management of commercial disputes
Technical assistance in using the services
The Support Service is available Monday to Friday from 09:30 to 18:00 by calling +33 1 76 31 06 78 or by email at contact@wooskill.com.

When posting questions and/or comments in the free contribution spaces of the Platform, the User agrees to publish content that complies with applicable legal and regulatory provisions.

In particular, the User is prohibited from:

• posting information contrary to public order or good morals;
• posting defamatory, abusive, harassing, or threatening remarks towards anyone, or violating others' rights;
• glorifying crimes against humanity, inciting racial hatred or pedophilia;
• creating a false identity or impersonating a third party;
• misusing the Platform’s chat box to conduct propaganda, proselytism, solicitation, or canvassing;
• publishing commercial, advertising, or propaganda content in favor of tobacco, alcohol, or any other regulated substance, product, or service;
• posting content infringing on third parties' personal rights;
• publishing information violating data protection laws that identify individuals without their consent, including last name, postal and/or email address, phone number, photo, audio or audiovisual recordings, or collecting and storing personal data relating to other Users;
• transmitting any message containing computer viruses or any other code, file, or program designed to interrupt, destroy, or limit the functionality of software, computers, or telecommunication tools.

WARNINGS:

THE USER IS INFORMED THAT WHEN POSTING QUESTIONS AND/OR COMMENTS IN THE FREE CONTRIBUTION SPACES OF THE PLATFORM, THEY DO SO UNDER THEIR SOLE AND ENTIRE RESPONSIBILITY, REGARDLESS OF THE NATURE, OBJECT, OR PURPOSE.
FURTHERMORE, USERS ACKNOWLEDGE THAT THIS FREE CONTRIBUTION SPACE ON THE PLATFORM IS NOT MODERATED.
HOWEVER, THE COMPANY MAY TAKE ACTION ON ANY REPORT FROM A USER, NOTIFIED IN ACCORDANCE WITH APPLICABLE LEGAL PROCEDURES, RELATING TO COMMENTS THAT VIOLATE THE ABOVE PROVISIONS OR THAT INFRINGE ON THIRD-PARTY RIGHTS.
FINALLY, REGARDING ALL FREE COMMENTS POSTED BY USERS, THE COMPANY ASSUMES SOLE RESPONSIBILITY AS A TECHNICAL INTERMEDIARY DEFINED IN ARTICLE 6 I 2 OF THE FRENCH LAW FOR TRUST IN THE DIGITAL ECONOMY FOR CONTENT FREELY PRODUCED BY USERS.

The User is responsible for their use of the Platform and, in particular, the information they access through it.
The Company is subject to an obligation of means regarding the provision of the Platform and the Services and Content provided.

The User acknowledges that the Company cannot be held liable for any material or immaterial damage, direct or indirect, regardless of cause (including damage caused by possible virus transmission, computer fraud, internet network limitations, or loss, deterioration, or alteration of files) nor for consequences resulting from:
The use of the Platform, its Services and features, and/or interpretation of its Content;
The inability to access the Platform, Services, and Content, except for direct damages resulting from gross or intentional fault;
The User remains fully and personally responsible for the use of the Services and Content on the Platform under common law. They agree to verify that the Platform, its Services, and Content meet their needs and acknowledge they make decisions based solely on the Services and Content, if applicable.

In general, Users agree to use the Platform:
In compliance with laws, regulations, and third-party rights, including intellectual and industrial property rights;
In a fair manner and according to its intended use.
Not to share any type of personal contact information.
Not to attempt to bypass the platform by contacting a Skiller through technical means outside the platform. Any attempt to circumvent may be sanctioned by the Platform. For sanctions-related claims, contact customer service.
Users must:
Fulfill their security obligations according to the “Security” article of these Terms of Use;
Use the Platform, its Services, and Content in compliance with the Terms of Use and applicable laws and regulations;
Not commercialize all or part of the Services or Content accessible via the Platform.
In case of breach of one or more provisions of these Terms of Use and/or the General Terms of Sale, the User’s access to the Platform may be unilaterally, automatically, and without notice suspended temporarily or permanently.
Skillers commit, within their area of expertise and qualifications, exclusive responsibility toward Users for the Services they provide via the Platform, based on, on one hand, information provided by Users and, on the other, on best practices.

The provision and invoicing of advisory Services are carried out under the sole responsibility of the Skillers, with payments collected through the online payment module provided to users via the Platform.
The Company cannot be held responsible for non-performance or poor performance of the Service delivered by the Professional and cannot be liable for any expenses incurred by the User in this context.
The use of online advisory Services by the Skiller does not exempt nor diminish their professional obligations and responsibility toward the User.

The User acknowledges that the provision of Services is exclusively subject to the independent judgment of the Skillers delivering the Services. Each professional is insured under Professional Civil Liability for the Services they provide via the Platform.
Under no circumstances shall the Company be held liable for services provided exclusively by the Skillers under their exclusive responsibility.

The Company’s liability cannot be engaged in cases of force majeure or events beyond its control, including but not limited to:
Interruption, suspension, reduction, or disruption of electricity, telephony, internet network, and/or telecommunications networks in general;
Interruption of telecommunications services by operators;
Telecommunications blockage by public authorities or third parties;
Intervention by public authorities or third parties on telecommunications equipment, installations, or networks;
Strikes, lockouts, storms, earthquakes, fires, floods, water damage, war, riots, insurrections, confiscation, terrorism, embargo, government blockage, government actions, regulations or restrictions, or any other event or circumstance beyond the Company’s reasonable control.

In general, preserving the security of a personal Account requires Users to:
Respect security instructions, especially those related to defining and changing authentication elements;
Manage access properly, particularly by not using another User’s authentication details nor attempting to discover them;
Keep their authentication details strictly confidential and not disclose them to any third party regardless of their status or profession;
Notify the Company of any detected technical malfunction or anomaly, such as intrusions.
In particular, the User must take all appropriate measures to protect their own data and equipment from contamination by viruses or other attacks possibly transmitted via the Platform.
The User is informed that technical interventions on the Platform comply with regulatory provisions.
Users acknowledge the inherent risks of telecommunications use, including when secure access is implemented within the Platform, especially regarding:
Internet network unreliability;
No guarantee of continuous access to the Platform and its Content and Services;
No guaranteed performance, particularly due to virus propagation;
Any other technical constraints beyond the Company’s control and responsibility.
Under no circumstances shall the Company be held responsible for these risks and their harmful consequences to the User, regardless of extent.
Finally, the User is informed and acknowledges that all operations they perform within the Platform are logged.

The Company holds the intellectual and industrial property rights on the Platform, its Services, and Content.
Use of the Platform does not grant Users any ownership rights over the Platform, its Services, or Content.

Any use, reproduction, copying, or distribution of all or part of the Platform’s content is only permitted for the exclusive purpose of personal and private information use; any reproduction or use of copies for other purposes is expressly prohibited.

All Content and Services of the Platform, including but not limited to, the domain name, texts, graphic charter, graphics, photographs, drawings, sounds, images, audio and video, as well as the site structure, navigation plan, design and organization of its sections, their current or future titles, are protected by intellectual property rights, owned or claimed by the Company, with authorization from rights holders, if applicable.
This Content and Services are exclusively intended for the personal information and use of the User who benefits from a private, non-collective, and non-exclusive right of use.

Unless expressly authorized in advance by the Company, all reproductions, representations, and uses by the User other than those mentioned above are prohibited, including notably:
Any adaptation, making available to the public on demand or not, distribution, rebroadcast in any form, networking, public communication, whether free or paid, of all or part of the works, performances, and all elements protected or susceptible to protection under intellectual property law reproduced on the Platform;
Any link, access, modification, addition, or deletion that affects the automated processing system of the online edition and alters the publication conditions or editorial policy.
Any breach of these obligations would constitute counterfeiting sanctioned by articles L. 335-2 and following of the Intellectual Property Code, an intentional fault liable to expose the User to civil and criminal prosecution.

In accordance with the provisions of law n° 98-536 of July 1, 1998, transposing into the Intellectual Property Code Directive 96/9/EC of March 11, 1996 concerning the protection of databases, the Company is the producer and owner of all or part of the databases, their structure and content, composing the Platform or produced as part of the implementation of the Services, subject to the rights held by its partners, if applicable.

By accessing the Platform, the User acknowledges that the data composing it or produced as part of the implementation of the Services are legally protected, and in accordance with the provisions of the aforementioned law of July 1, 1998, is prohibited from extracting, reusing, storing, reproducing, representing, or retaining, directly or indirectly, on any medium, by any means and in any form whatsoever, all or part of the qualitatively or quantitatively substantial content of the databases on the Platform accessed, as well as from repeated and systematic extraction or reuse of qualitatively and quantitatively non-substantial parts, when such operations clearly exceed normal usage conditions.

The User grants the Company, free of charge, for the entire duration of legal copyright protection and worldwide, a license to use all their contributions (questions and comments) posted within the personal contribution spaces hosted on the Platform, for the purpose of:
reproduction in whole or in part on the Platform;
technical adaptation for integration into the Platform and online publication;
distribution and availability to Users through the Platform within the personal contribution spaces specifically provided for this purpose;
promotion of the Platform while respecting their anonymity.
In this regard, the registered User guarantees the Company that they hold the necessary rights and/or authorizations relating to copyright or other intellectual and/or industrial property rights possibly attached to their contributions;
That they have the prior written authorization of every identifiable natural person in their contributions, if applicable, for any use of their identifying data for dissemination within the Platform; generally, that the license granted hereunder and the contributions covered do not violate any current legal or regulatory provisions nor any proprietary rights belonging to third parties.
The User undertakes, if applicable, to indemnify the Company for any damage directly or indirectly related to the breach of this warranty.

Unless otherwise specified, all trademarks used on the Platform are the property of the Company or its partners, if applicable.
Without the Company's express and prior authorization, any reproduction (total or partial) and use of these trademarks, whether figurative or not, belonging to the Company and its Partners exposes the User to legal action.

The Company does not verify the contents of sites linked to the Platform and is in no way responsible for the content of sites linked through hyperlinks.
Their presence does not imply in any way that the Company endorses or validates their content or accepts any liability for the content or use of these third-party sites.
Links are provided strictly for informational purposes by the Company, without any qualification or certification process of the concerned sites.
Each User accesses third-party sites under their sole and entire responsibility, including when links are provided from the Platform.

Any implementation of a link to the Platform requires the express and prior authorization of the Company, which may be requested at the following email address: contact@Wooskill.com

Personal data concerning the User (including civil status data, possibly relating to private life) are collected and processed within the framework of accessing and using the Platform, its Services, and Content.Information and Consent Notice

In this regard:
The Company acts as data controller for the management of Users, Services, and functionalities of the Platform;
Each Skiller is the data controller for user data under the Regulation for the Services they provide.
The User is informed that their administrative data collected and processed by the Controllers via the Platform are necessary for invoicing and for the use and provision of Services offered within the Platform and access to Content. Without these, the User cannot create a personal Account on the Platform made available by the Company nor benefit from the Services and Content.

In accordance with legal provisions, the processing of personal data collected relating to Users is based on Users' consent and acceptance of these Terms of Use.
At the time of activating their personal Account, the User expressly consents to the collection and processing of their personal data.
The User has the right to object to the hosting of their personal data by the host, which they may exercise by contacting (i) either directly the Professional who provided the Service, or (ii) at this address data@Wooskill.com.

In accordance with the Regulation, the User has the right to object to the hosting of their personal data by a third-party host, which they may exercise by contacting the Company at this address WOOSKILL-DPO, 25 rue Gambetta, 71000 Mâcon.

Information concerning Users is exclusively intended for:
Skillers chosen and authorized by the User;
Company personnel specifically authorized, strictly respecting their duties;
Personnel of technical providers specifically authorized, strictly respecting their duties, only for technical management of personal Accounts;
Persons authorized as third parties (relevant courts, arbitrators, mediators, relevant ministries...).
Furthermore, Users have access to certain nominative data concerning Skillers, for the purposes of implementing Services.
The Controller guarantees that the User’s personal data will not be transmitted to any unauthorized third party without their consent.

The User is informed that their personal data is kept for the entire duration of the contractual relationship with the Company. Beyond that, data are archived for 10 years and after archiving, only anonymous statistical data are kept.

These data may be subject to analysis and statistical studies, respecting the User’s anonymity, and after completing all required formalities with the CNIL when applicable.
Under the Regulation, each User has:
a right to access their personal data and request rectification;
a right to deletion of their personal data;
the right to communicate directives regarding the fate of their personal data after their death;
the right to request a limitation of processing;
a right to be forgotten and digital erasure;
the right to data portability.
Users also have:
a right to object;
the right to withdraw their consent at any time.
To exercise these rights, the User may contact, providing a copy of proof of identity:
The specific Company service responsible for handling rights requests, at the postal address WOOSKILL-DPO 2, 25 rue Gambetta, 71000 Mâcon or by email at support@Wooskill.com;
The Skiller who provided the Service;
The contact details of the Data Protection Officer appointed by the Company are WOOSKILL-DPO 2, 25 rue Gambetta, 71000 Mâcon. The User can contact them for any questions regarding their personal data.
The Company implements all security measures to guarantee the protection and security of User data, especially against unauthorized third-party access.

The Platform is designed to be especially attentive to the needs of Users. In this regard, cookies are used.
A cookie is a small alphanumeric file deposited on the User’s computer terminal during connection to the Platform.

Cookies used on the Platform have the sole purpose of:
Improving navigation within the Platform to allow use of its various features, including identification and access to the personal Account;
Establishing usage statistics of the various elements composing the Platform (sections and contents visited, user paths, session date and time, etc.);
Accordingly, an information banner appears when the User connects to the Platform to inform them prior to the deposit of these cookies about:
The specific purposes of the cookies used;
Their right to access collected data;
The possibility to oppose the deposit of cookies for navigation analysis, and that continuing to browse constitutes agreement to the deposit of cookies on their terminal;
Methods to change settings (internal configuration, tracking opposition, or browser settings) concerning cookies used to access information already stored on their terminal, if applicable, or to disable them. Data protection policy
Through the banner, the User is invited to express consent regarding the deposit of cookies used to access information already stored on their terminal, if applicable.
The cookies deposited during use of the Platform do not allow personal identification of the User but record information related to navigation from their terminal within the Platform which the Company can read during subsequent visits by the User.
Collected information is for exclusive use by the Company or its technical providers and is never transferred to third parties.

Computerized records kept in the Company’s IT systems shall be considered as evidence of communications and various transmissions of writings and electronic documents between Users and the Platform, Skillers, and the Company.
The User acknowledges and agrees that, after identification, any manifestation of will through the use of features offered within the Platform, and in particular the acceptance of the Terms of Use, constitutes an electronic signature within the meaning of the provisions of Articles 1366 et seq. of the Civil Code, and expresses consent by characterizing its proof.

In accordance with the provisions of Articles 1366 et seq. of the Civil Code, the implementation of an electronic signature, based on a reliable identification process ensuring its link with the act to which it is attached, is considered a valid signature and as evidence within the meaning of the aforementioned provisions.

The User may not contest the admissibility, validity, or probative value of the aforementioned electronic format or medium elements, on the basis of any legal provision specifying that certain documents must be written or signed to constitute evidence. Thus, the considered elements constitute evidence and, if produced as evidence by the Company in any contentious or other proceeding, shall be admissible, valid, and enforceable in the same way, under the same conditions, and with the same probative value as any document established, received, or kept in writing.

The Company reserves the right to modify these Terms of Use or the rules concerning the use of the Platform, its Services and Content at any time.
The Company also reserves the right to evolve the Platform, the Services, and the Content. Technical changes may occur without prior notice from the Company.
The User will be informed of the publication on the Platform of each new version of these Terms of Use and may be invited to accept them again.

In any case, continuing to use the Platform after any modification of the Terms of Use implies acceptance of the changes.
Finally, the Company reserves the right to suspend access to the Platform temporarily or permanently, without delay or compensation of any kind.

The Company reserves the right to terminate the User’s personal Account, without notice or compensation, in the event of:
Non-compliance by the User with one or more provisions of these Terms of Use and/or the General Terms and Conditions of Sale;
Fraudulent or abusive use of the Platform, its Services and Content;
Behavior detrimental to the image of the Company or the Platform;
Attempt to bypass the Platform;
Non-compliance with current legal and regulatory obligations.
Termination of the personal Account results in the deletion of all the User’s personal data, in compliance with the applicable legal provisions.

The User may terminate their personal Account at any time by contacting the Company at the following address: support@Wooskill.com
Termination of the personal Account results in the deletion of all the User’s personal data, in compliance with the applicable legal provisions.
The User remains liable for all amounts due for Services used before termination.

These Terms of Use are governed by French law.
In case of a dispute relating to the interpretation or execution of these Terms of Use, and failing an amicable agreement, the dispute will be submitted to French courts according to common law rules.
The User is informed that they may resort to a consumer mediator in case of dispute, in accordance with the provisions of the Consumer Code.

For any questions regarding these Terms of Use, the User may contact the Company:
By email: support@Wooskill.com
By phone: +33 1 76 31 06 78
By mail: WOOSKILL SAS, 200 BOULEVARD DE LA RÉSISTANCE, 71000 MÂCON

If one or more provisions of these Terms of Use are held to be null or declared as such under a law, regulation, or following a final decision of a competent court, the other provisions shall retain their full force and effect.
The fact that the Company does not invoke a breach by the User of any of the obligations referred to in these Terms of Use shall not be interpreted as a waiver to invoke any subsequent breach of the same obligation or any other obligation.
These Terms of Use constitute the entire agreement between the Parties. No general or specific condition may be added to these Terms of Use.